TRACLEX — Terms of Use & End User License Agreement

Effective date: June 30, 2026  ·  Last updated: June 30, 2026

Please read this. TRACLEX is a tool that helps you document a jobsite — it is not the official record, and it is not professional advice. You are always responsible for your own field decisions and for keeping your own records. By using the app, you agree to the terms below.

These Terms of Use and End User License Agreement (“Terms”) are a legal agreement between you (“you” or “the user”) and Thalorix Labs LLC (“Thalorix Labs,” “we,” “us,” or “our”) governing your use of the TRACLEX mobile application and any updates to it (the “App”). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not download, install, or use the App.

1. What TRACLEX is — and is not

TRACLEX is a convenience tool for photographing, marking up, tagging, and organizing jobsite issues into punch lists and PDF reports. It is provided for general convenience and informational purposes only.

TRACLEX is not, and is not a substitute for: engineering, architectural, legal, safety, code-compliance, inspection, or other professional advice or judgment; an official inspection, quality-control, or recordkeeping system; a contract, warranty, or proof of completion that binds any party; or any official system of record. The photos, notes, status badges, and reports the App produces are your own working records. You should not rely on the App in place of your own inspections, professional judgment, or the records required by your contracts, your employer, or applicable law.

2. Eligibility

You must be old enough to form a binding contract in your location to agree to these Terms and use the App. If you are a minor, you may use the App only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. Agreeing to these Terms requires the legal capacity to enter into a contract.

3. You are responsible for your own records and decisions

TRACLEX helps you capture and organize information, but you are solely and entirely responsible for what you document, for verifying it, and for any decision you make based on it. A photo marked “Complete” or “Verified” in the App reflects only what you marked — it is not an independent certification that any work meets code, contract, or safety requirements. We do not guarantee that any photo, note, status, count, or report is accurate, complete, or fit for any particular purpose. You agree that you use the App at your own risk and that final responsibility for any jobsite, inspection, or business decision is yours.

4. License grant

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use one copy of the App on Apple-branded devices that you own or control, solely for your own personal or business use, and in accordance with the Apple App Store Terms of Service and Usage Rules. This is a license, not a sale; we retain all rights not expressly granted to you.

5. Restrictions

You agree not to: copy (except as allowed by the App Store Usage Rules), modify, or create derivative works of the App; reverse engineer, decompile, or disassemble the App, or attempt to derive its source code, except to the limited extent applicable law expressly permits; rent, lease, lend, sell, sublicense, or distribute the App; remove or alter any proprietary notices; or use the App for any unlawful purpose or in any way that violates these Terms.

6. Purchases, free tier, and refunds

The App is free to download and includes a free tier that lets you create up to two (2) projects and produce three (3) PDF exports in total (lifetime, not per day), along with photo capture, markup, tagging, and the in-app passcode and Face ID / Touch ID lock. To remove those limits, you may purchase TRACLEX Pro, a one-time, non-consumable in-app purchase of $9.99 USD (product identifier com.thalorixlabs.traclex.premium; price may vary by region and over time). This is a one-time purchase — not a subscription.

All purchases are made through and processed by Apple under your Apple ID; we never receive or handle your payment information. Your Pro purchase is tied to your Apple ID and can be restored on your devices through the App’s “Restore Purchase” option at no additional cost. Refunds are handled solely by Apple in accordance with Apple’s policies; we are not able to issue refunds directly.

If recurring subscription plans (such as team or subcontractor plans) are offered in a future version, they will be billed through Apple under your Apple ID, will automatically renew unless cancelled, and can be managed or cancelled at any time in your Apple ID subscription settings. Pricing and terms for any such plans will be shown in the App before you buy.

7. Your data and records

TRACLEX stores your projects, photos, notes, and reports only on your device. We do not back them up, sync them, or keep a copy. If your device is lost, damaged, or reset, or if you delete the App or delete projects or photos inside it, that information may be permanently lost, and we cannot recover it for you. You are responsible for keeping your own records and for exporting or saving anything you wish to keep (for example, by exporting a PDF and saving it to Files, or sharing it to yourself). The App is a convenience tool and is not an official or guaranteed system of record.

8. Disclaimer of warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PHOTO, NOTE, STATUS, COUNT, OR REPORT IT PRODUCES WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THALORIX LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, REWORK OR CONSTRUCTION COSTS, PROJECT DELAYS, DISPUTES WITH THIRD PARTIES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR THE APP OR (B) TEN U.S. DOLLARS ($10.00). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Thalorix Labs LLC from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the App, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Intellectual property

The App — including its name, design, code, graphics, and the “TRACLEX” and “Thalorix Labs” branding — is owned by Thalorix Labs LLC and is protected by intellectual property laws. Except for the limited license granted above, these Terms give you no rights in the App or our intellectual property. The photos, notes, and reports you create remain yours; you are responsible for having the right to capture and use them.

12. Feedback

If you send us ideas, suggestions, or feedback about the App, you agree that we may use them for any purpose without any obligation or payment to you, and that doing so does not make us liable to you in any way. You also confirm that any feedback you send is your own and does not violate anyone else’s rights.

13. Termination

These Terms apply until terminated. Your rights under these Terms end automatically if you fail to comply with them. You may end them at any time by deleting the App. Sections that by their nature should survive termination — including those covering your responsibility for your own records and decisions, your data and records, disclaimers, limitation of liability, indemnification, intellectual property, feedback, and governing law — will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Missouri, USA, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the App that is not resolved informally will be brought exclusively in the state or federal courts located in Missouri, and you consent to the personal jurisdiction of those courts. Before filing any claim, you agree to first try to resolve the dispute informally by contacting us at the email below.

15. Apple App Store terms

Because you obtain the App through the Apple App Store, the following also apply. You and we acknowledge and agree that:

  1. These Terms are between you and Thalorix Labs LLC only, and not with Apple Inc. (“Apple”). Thalorix Labs LLC, not Apple, is solely responsible for the App and its content.
  2. The license granted to you is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the App Store Usage Rules.
  3. Thalorix Labs LLC is solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services for the App.
  4. Thalorix Labs LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are Thalorix Labs LLC’s sole responsibility.
  5. Thalorix Labs LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including but not limited to product liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or privacy law.
  6. In the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual property rights, Thalorix Labs LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  7. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  8. You may contact Thalorix Labs LLC regarding any questions, complaints, or claims about the App at: traclexsupport@thalorixlabs.com.
  9. You must comply with any applicable third-party terms of agreement when using the App.
  10. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16. Changes to these Terms

We may update these Terms from time to time, for example to reflect new features or legal requirements. When we do, we will change the “Last updated” date above and post the updated Terms. Your continued use of the App after the updated Terms take effect means you accept them. If you do not agree to the updated Terms, stop using the App.

17. General

You may not assign or transfer these Terms or your rights under them. We may assign these Terms, including to a successor or in connection with a sale or transfer of the App or our business. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later.

18. Entire agreement and severability

These Terms are the entire agreement between you and Thalorix Labs LLC regarding the App and supersede any prior agreements on this subject. If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full effect.

19. Contact

Thalorix Labs LLC
Republic, Missouri, USA
traclexsupport@thalorixlabs.com